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Water heater sizing, installation, and replacement

A heater that looks identical on the showroom shelf can deliver wildly different performance in different homes. We start with how the household actually uses water, and only then specify the unit.

Wall-mounted instant water heater being installed

The three families of water heaters available in Malaysia — instant, storage, and solar-assisted — each suit a different combination of household size, plumbing layout, and electrical capacity. We will walk you through which one makes sense for you in five minutes on site, with no upsell pressure.

Instant water heaters

Compact units fitted directly above the shower point, drawing 3.6 to 6 kW depending on the model. Ideal for studios, single-bath flats, and households with one or two adults. Hot water arrives within seconds, no storage tank in sight, and the electrical cost only accrues during use.

Storage water heaters

Insulated tanks of 25 to 100 litres mounted in a service cupboard or attic. Suited to family homes with simultaneous demand — two showers running while the kitchen runs hot. The standing heat loss in modern tanks is a fraction of older units, and recovery time after a long shower is shorter than most people expect.

Solar-assisted systems

Roof-mounted collectors paired with a backup electric element, sized to deliver 60–80 % of annual hot water from sunlight. The capital cost is higher but the operating cost falls toward zero in dry months. We commission only the SIRIM-listed brands.

What every installation includes

  • Free site survey to confirm electrical capacity and pipe routing
  • Bracket reinforcement and concealed copper, PEX, or PPR pipework
  • Pressure relief valve and isolation tap on every supply
  • Earth-leakage protection check on the dedicated circuit
  • SIRIM-compliant flow and leak test witnessed by you
  • Removal and recycling of the old unit at no extra fee
  • Two-year workmanship warranty plus the manufacturer warranty

“They sized the heater to the actual hot-water draw of my household, not just to the bathroom area. Three years on, the bill barely changed.” — Mei Ling Tang, Mont Kiara